MotorCheck Certified by AVILOO
EV & PHEV Battery Certification · For Motor Dealers

The independent EV battery certificate, built into MotorCheck.

Offer every buyer a TÜV-certified, OEM-independent battery health report from AVILOO, distributed in the UK & Ireland by MotorCheck. Sell used EVs up to 36% faster, protect your margins, and prove battery condition at the point of sale.

TÜV-certified test Results in 3 minutes 250,000+ tests worldwide
AVILOO Certified
Sample AVILOO EV battery certificate
MotorCheck approved
Battery Certificate Independent · VIN-tied
£480–£950
Higher resale on certified EVs
0%
Faster time‑to‑sale
0
AVILOO tests carried out
0%
Of buyers want a battery report
Why dealers add it

Three reasons it pays for itself.

An independent battery certificate turns the biggest objection in used-EV sales ("how healthy is the battery, really?") into a reason to buy from you.

Avoid costly surprises

Catch battery defects the car's own management system can miss, before they turn into a comeback, a refund, or a dispute. Battery faults show up in one to two of every hundred tests.

Sell faster, for more

Certified EVs sell up to 36% faster and command £480–£950 more. A test that costs you £35 supports a premium many times that, and shortens days in stock.

Build buyer trust

An independent, TÜV-certified report (not the manufacturer's own number) answers the question every used-EV buyer is really asking. 57% say they want one before they buy.

AVILOO Battery Warranty certificate showing the warranty value and battery state-of-health limit
Industry first · coming to eligible EVs

The first independent warranty on an EV battery.

Reinsured by Swiss Re, one of the world's largest reinsurers.

Every eligible EV we certify with AVILOO will soon carry an independent warranty that travels with the vehicle. It's the first and only EV battery test in the market backed this way, with genuine financial substance behind it, not just a company's own promise. It's a measure of how reliable the AVILOO result is, and a stronger story you can stand behind at the point of sale.

Reinsured by Swiss Re Independent of the carmaker On eligible EVs First of its kind
What exactly is the AVILOO Battery Warranty?

It's a separate, financially-backed warranty issued alongside the independent AVILOO battery certificate and reinsured by Swiss Re. The certificate records the battery's health on the day of the test; the warranty adds protection if that battery degrades faster than forecast during the cover period. It's the first warranty of its kind built purely on independent measurement data.

Is it the same as the battery certificate?

No, they're two separate documents. The certificate is independent evidence of the battery's condition at the point of sale, and it's yours to show every buyer. The warranty is an added layer on top that travels with the vehicle, protecting against abnormally fast degradation.

How long does the cover last?

Twelve months or 20,000 km from the date of the AVILOO test, whichever comes first. The period is fixed from the test date and printed on the warranty certificate.

Which vehicles qualify?

Eligible battery-electric vehicles (BEVs) that pass AVILOO's automatic eligibility check at the time of the test. The vehicle's model also needs to be on AVILOO's coverage list and pass the Flash Test cleanly, and batteries that are already heavily degraded may not qualify. Plug-in hybrids still receive a full AVILOO certificate, but the warranty itself is for BEVs.

What does it cost me or my customer?

Nothing extra. It's included with every eligible AVILOO Flash Test at no additional cost, with no separate product to price up. It simply makes the test you're already running worth more on the forecourt.

What happens if a battery degrades too far?

During the cover period a second AVILOO Flash Test (a "validation test") checks the battery against its certified threshold. If it has dropped below, the fixed cash payout shown on the warranty certificate is paid, and the cost of that confirming test is refunded. It's assessed and paid by AVILOO directly.

Does offering it create any liability for my dealership?

No. The warranty is provided by AVILOO and reinsured by Swiss Re, so your dealership isn't the guarantor. It gives your customers extra confidence while the commitment sits with AVILOO and its reinsurer, not with you.

Is the car covered if it's on finance?

Yes. The warranty covers eligible vehicles whether the customer buys outright or on PCP or hire purchase, and it travels with the car if it's sold on during the cover period.

How much does it pay out?

A fixed £2,700, paid to the owner if the battery falls below its certified threshold. It's a set cash sum, not a contribution towards a repair, and the validation test is refunded on a confirmed claim.

How does a claim work?

Within the cover period the owner has a second AVILOO Flash Test and submits the claim directly to AVILOO. If it confirms the battery has dropped below its threshold, AVILOO pays the £2,700 and refunds that test. The claim is handled by AVILOO, not the dealer.

Where does the warranty come from?

It's issued digitally through AVILOO Connect alongside the test result, not posted or emailed as a separate PDF.

How AVILOO works

Three minutes. Plug in. Independent certificate.

AVILOO is the Austrian-engineered, TÜV-certified battery diagnostic platform distributed in the UK by MotorCheck. A plug-in OBD device captures cell-level data directly from the vehicle, far beyond what the car's own system reports.

01

Order your unit

Plug-and-play, pre-configured, with an integrated SIM. Ships in 2–5 days. No minimum test volume.

02

Plug in

Connects through the standard OBD port. No test drive, no ramp, and no technician training required.

03

Test in 3 minutes

Captures 200+ battery parameters straight from the pack, completely independent of the manufacturer's data.

04

Issue the certificate

Results land in your MotorCheck report, as a standalone PDF, or through the API, VIN-tied and ready to share.

See it in action

The AVILOO test in three minutes.

Watch how a dealer runs the full battery test on any EV, from plugging in the OBD device to issuing the independent certificate.

3 min
Test duration
200+
Parameters read
No
Test drive needed
AVILOO Certified, this battery is tested and certified
Sample AVILOO battery certificate, full report spread
A certificate buyers (and you) can rely on.

The certificate documents the battery's exact state of health on the day the test was run: independent, methodology-backed evidence of condition at the point of sale. A clean report at sale is a documented answer to the question every buyer, lender and ombudsman eventually asks.

Beyond the dashboard number

What the car's own system can't tell you.

A vehicle's built-in battery management system can report a healthy figure while real degradation or a cell fault goes undetected. AVILOO measures the pack directly.

Real field test

The car said 89%. AVILOO said otherwise.

In a real BMW field test, the onboard system reported a healthy state of health, yet AVILOO's independent measurement uncovered cell-level damage the dashboard never showed. That's the gap an independent test closes.

89%
Onboard BMS reading
AVILOO
Independent verdict
State of Health %Independently calculated, benchmarked against comparable vehicles.
Usable energy & rangeReal-world usable kWh and range, current versus new.
Cell-level voltagesIndividual readings across the whole pack: min, average and max.
BMS & sensor checksDTC error codes, isolation resistance, temperature and current.
Full diagnostic reportA clear, visual PDF: safety, degradation, communication and faults.
Certified verdictA plain-English conclusion, signed and TÜV-certified.
Real-world example

How an independent dealer used AVILOO to compete with the franchise networks.

V12 Sports & Classics, one of the UK's leading independent dealerships, built AVILOO certification into their used-EV sales process with MotorCheck, answering the buyer's first question with documented, third-party evidence. The same standard the franchise groups use, deployed by an independent.

Independent UK Dealership
Watch the case study

V12 spotted the shift early: used-EV buyers want certainty before they commit. So they built independent battery certification into every EV sale.

The result: listings that answer the buyer's first question before it's asked, a measurable uplift in buyer confidence, and a way to stand out in the most competitive segment of the used market without dropping price to compete.

The takeaway for dealers: the certificate does the heavy lifting on trust, the battery question comes off the table, and EVs move faster off the forecourt, the same outcome AVILOO's international remarketing study reports across hundreds of dealerships.

+£500–£1,000
Higher price buyers pay for certified EVs
0%
Would consider certified EVs (up from 61%)
0%
Higher trust in dealers offering certification
Source: AVILOO International Remarketing Study 2024. V12 Sports & Classics is a long-standing AVILOO and MotorCheck partner.
Trade pricing

£35 to run. £95 to sell. The maths is simple.

A test previously only available through EV main dealers, often at £200 or more, now at margin-friendly trade pricing with no minimum volume.

AVILOO unit rentalBilled annually · 12-month term
£35/mo
Per testPay as you test · no minimum
£35/test
You sell to your customer atRecommended retail price
£95
Your marginOn every certificate you issue
~£60

All prices exclude VAT. Unit rental is subject to an initial 12-month agreement.

The AVILOO test unit and cables supplied in its carry case

Everything's included

One simple arrangement. The hardware, connectivity and integration are all part of it.

  • Integrated SIM for connectivity
  • Software updates & replacement units
  • Built into your MotorCheck report
  • Standalone PDF & API options
The new BCA battery health grading provided by AVILOO helps our buyer customers to bid on electric vehicles with complete confidence.
BCA
Stuart Pearson Chief Operations Officer, BCA
The risk it guards against

It isn't only about selling faster.

EV battery complaints to the Financial Ombudsman are rising sharply, and consumers win the overwhelming majority. A documented battery report at the point of sale is what separates the dealers who defend a complaint from the ones who pay out.

The cost of no evidence
80%
Consumer upheld rate on EV complaints
  • Complaint volume up 71% year-on-year
  • Average upheld case ~£29,000
  • 200,000+ EVs exit warranty by 2028
The cost of a certificate
From £35
Documented defence at the point of sale
  • Independent evidence, retained against the sale
  • One prevented claim pays for hundreds of tests
  • Consumer Duty alignment built in
The Evidence Gap

Over £1 million adjudicated. One deciding factor.

MotorCheck analysed every decision ever published by the Financial Ombudsman Service, 375,328 in total, and identified 271 verified EV battery complaints. In 49 of those cases, the Ombudsman explicitly weighed battery evidence as part of their reasoning. Collectively, more than £1 million in consumer claims was adjudicated. The outcome was binary.

Total value of claims adjudicated across all 49 cases
£0+
£580,000+ defended £460,000+ paid out
29 / 29
Dealers WITH evidence
Every single one won.
£580,000+ successfully defended

A documented battery health check at the point of sale was enough. In every one of 29 cases where the dealer could produce independent evidence of battery condition, the complaint was dismissed.

20 / 20
Dealers WITHOUT evidence
Every single one lost.
£460,000+ paid out

No documentation. No defence. The Ombudsman's reasoning is consistent: "in the absence of any further evidence…", "no evidence has been provided…", "the vehicle health check recorded no issues."

Source: MotorCheck Research 2026, "The Evidence Gap". Independent analysis of 375,328 Financial Ombudsman Service decisions.

The Trajectory

This isn't the peak. It's the front of the wave.

Today's Ombudsman decisions concern EVs sold three to four years ago, when the UK EV parc was a fraction of its current size. Between 2026 and 2030, more than half a million EVs exit manufacturer warranty. The complaint volume we're seeing today is the leading edge, not the limit.

Already happening

EV complaints to the FOS

From 1 case in 2013 to 96 in 2025. The last two years have seen 71% and 93% year-on-year growth.

100 75 50 25 0 1 5 8 15 17 29 50 56 96 ~60* '13 '17 '19 '20 '21 '22 '23 '24 '25 '26* +93% YoY * 2026 year-to-date projected from Q1 run rate
What's coming

Post-warranty EVs entering the used market

Today's FOS complaints stem from just 80,000 EVs exiting warranty. By 2030, that figure exceeds half a million.

500k 375k 250k 125k 0 TODAY 2020 2022 2024 2026 2028 2030 500,000+ Projected post-warranty EV parc, 2020–2030. Solid line historical, dashed projected.
£10m+

Projected annual industry exposure by 2029. At current growth rates, with over half a million EVs exiting manufacturer warranty between 2026 and 2030, industry-wide EV complaint exposure could exceed £10 million annually, roughly six times the 2025 level. The mass-market wave has not yet reached the FOS.

The research

Read the paper behind the numbers.

The Evidence Gap is MotorCheck's independent analysis of every decision ever published by the Financial Ombudsman Service, the largest study of EV finance complaints conducted in the UK.

375,328
FOS decisions analysed
271
Verified EV & battery cases
£1.7m
Industry exposure in 2025
£10m+
Projected exposure by 2029
Read the Full Research Paper
A growing UK network

Join the dealers nationwide who are embracing AVILOO as their independent certified provider.

Every dot on the map is an active AVILOO unit in the UK today, already running tests, already issuing certificates. From the UK's largest automotive traders to independent dealerships, businesses are embedding independent battery evidence into their used-EV process.

A selection of active AVILOO units
Including

…and hundreds of UK car dealers building trust with every EV sale.

Enquire or order your AVILOO unit

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